MailHippo makes setting up HIPAA-compliant email an easy process! Follow this simple guide on how to set up your MailHippo account and start sending HIPAA-compliant emails within minutes.
Sign Up for a Free Trial: Click on the “Start Free Trial” option at the top right of the official webpage. If you want to start with even more features than what the free trial offers, please see our competitively priced plans here.
Enter Your Information: MailHippo requires your name, email address, business name, address, phone number, and an email address for billing purposes. At this stage, you don’t even need to submit payment card details. Agree to the terms and then check out.
Verify and Finalize Account Setup: After signing up, check your email inbox for a welcome email from MailHippo that contains your Safe Address® link, MailHippo URL, and temporary password used to finalize setting up your new HIPAA-compliant email account. After logging in with your temporary password, follow the prompt to create a new password and set up a recovery question.
Sending a HIPAA-Compliant Email
Now that you’ve learned how to set up your MailHippo account and log into your new MailHippo email service, you can start sending and receiving secure, HIPAA-compliant email messages immediately! The process is as simple as can be:
New Message: Once logged in, you should see your inbox, with a “New” button at the top left of the screen right under the MailHippo logo. Click there to begin composing your first email now that you know how to set up a HIPAA-compliant email account.
Compose: Upon clicking the “New” button, a conventional email template should pop up, requiring you to fill out the recipient’s email, subject, and body text.
Attach Files (Optional): You can also find an “Attach” button that allows for the attachment of files starting at 20 MB and up to 100 MB on pro plans, which will also be encrypted. This is a great way to securely send files such as medical documents or patient records in a way that’s fully compliant with HIPAA standards.
What the Recipient Sees
Email Notice from MailHippo: The recipient receives an email from MailHippo that shows your name as the sender notifying them that they have a secure email from your newly set-up HIPAA-compliant email MailHippo account, a second email is sent that provides a temporary password to log into MailHippo’s system and view the email. The sender displays your name as set in your MailHippo account and subject as set when you composed the message.
Responding on MailHippo: Upon logging in with the temporary password, first-time recipients will be prompted to create a new MailHippo password. They are then taken to the secure email sent via MailHippo, where they may view the email, download attachments, and respond securely in kind.
Using the SendSafe® Address
What is SendSafe®?: The SendSafe® Address feature is MailHippo’s unique way of allowing non-subscribers and external accounts to send encrypted emails via MailHippo to your practice or business.
SendSafe® Link: Upon setting up your HIPAA-compliant email MailHippo account, you are granted a SendSafe® account link, which may be shared with clients, patients, or colleagues who may not have a MailHippo account. The link directs them to a MailHippo page where they can compose a secure email to send to your MailHippo account.
MailHippo makes setting up HIPAA-compliant email intuitive and fast, allowing you to get back to focusing on what matters most while having peace of mind that MailHippo will keep your email correspondence secure and encrypted. Follow this guide on how to quickly set up a HIPAA-compliant email service that you, your colleagues, and your clients or patients can rely on.
In today’s rapidly evolving healthcare landscape, protecting patient information is more crucial than ever. As a healthcare provider, you understand the importance of HIPAA compliance in all aspects of your practice, especially when it comes to electronic communications. With cyber threats on the rise and regulations becoming increasingly stringent, choosing the right HIPAA-compliant email provider is essential for safeguarding your patients’ data and your practice’s reputation.
The Evolving Landscape of HIPAA Compliance in Healthcare Communications
HIPAA compliance is not just a legal requirement; it’s a fundamental aspect of maintaining trust and credibility in the healthcare industry. As technology advances, so do the challenges in protecting sensitive patient information. Email, being a primary mode of communication, is particularly vulnerable to security breaches and data leaks. This is where the best HIPAA-compliant email providers come into play, offering robust solutions to keep your communications secure and your practice compliant.
The Risks of Non-Compliant Email: Protecting Sensitive Patient Data
The consequences of using non-compliant email systems can be severe. HIPAA violations can result in hefty fines, legal repercussions, and irreparable damage to your practice’s reputation. Recent case studies have shown that even minor breaches can lead to significant financial losses and erode patient trust. By employing a HIPAA-compliant email solution, you’re not just avoiding penalties—you’re actively protecting your patients and your practice.
Before we dive into the best HIPAA-compliant email providers, it’s essential to understand the risks associated with using non-compliant email services. The Health Insurance Portability and Accountability Act (HIPAA) sets strict standards for protecting patient data, and violations can result in severe consequences.
Some of the potential risks of using non-compliant email include:
Data breaches: Unsecured emails can be intercepted, potentially exposing sensitive patient information to unauthorized parties.
Legal liability: If a data breach occurs due to non-compliant email usage, your practice could face lawsuits from affected patients.
Regulatory fines: HIPAA violations can result in substantial fines, ranging from $100 to $50,000 per violation, with a maximum penalty of $1.5 million per year for repeated violations.
Reputational damage: A data breach or HIPAA violation can severely damage your practice’s reputation, leading to loss of patient trust and potential business.
Criminal charges: In extreme cases, knowingly violating HIPAA regulations can result in criminal charges and even imprisonment.
Given these risks, investing in a HIPAA-compliant email provider is not just a regulatory requirement—it’s a crucial step in protecting your patients and your practice.
The Key Features to Look for in a HIPAA-Compliant Email Provider
When evaluating the best HIPAA-compliant email providers, there are several key features you should consider to ensure maximum security and compliance:
Encryption: Look for providers that offer robust encryption for emails both in transit and at rest.
Access controls: The provider should offer strong user authentication and role-based access controls to prevent unauthorized access to sensitive information.
Audit trails: Comprehensive logging and reporting features are essential for tracking email activities and demonstrating compliance during audits.
Data loss prevention (DLP): Advanced DLP features help prevent accidental or intentional leakage of sensitive information.
Secure file sharing: The ability to securely share large files and attachments is crucial for healthcare providers who need to exchange medical records or imaging files.
Mobile device support: With the increasing use of smartphones and tablets in healthcare, ensure the provider offers secure mobile access.
Business Associate Agreement (BAA): The email provider must be willing to sign a BAA, which is a requirement under HIPAA for any third-party service handling PHI.
Archiving and retention: Look for providers that offer HIPAA-compliant email archiving and retention policies to meet regulatory requirements.
Integration capabilities: The email service should integrate seamlessly with your existing systems and workflows.
User-friendly interface: A clean, intuitive interface will help ensure adoption and proper use by your staff.
Now, let’s explore the top 10 HIPAA-compliant email providers that offer these essential features and more.
1. MailHippo
In the healthcare industry, safeguarding patient data is paramount. HIPAA regulations mandate strict security measures for electronic protected health information (ePHI), including email communications. But finding a HIPAA-compliant email provider that’s both secure and user-friendly can be a challenge. That’s where MailHippo comes in.
MailHippo offers a simple, affordable, and robust platform for sending and receiving sensitive information via email, all while ensuring complete HIPAA compliance. We believe that security shouldn’t come at the cost of convenience. With MailHippo, you can:
Effortlessly encrypt your emails: Our intuitive interface makes sending encrypted messages as easy as sending a regular email. No need for complex setups or software installations.
Maintain your current email address: Keep the email address you know and love. MailHippo works seamlessly with any email provider, so you can transition to secure communication without disrupting your workflow.
Access your secure emails anywhere: Send and receive encrypted messages on the go with our convenient web and mobile apps securely from any device.
Enjoy peace of mind with robust security: Rest assured that your patient data is protected with our advanced encryption technology and commitment to HIPAA compliance. It’s no wonder that MailHippo has earned Compliancy Group’s HIPAA Seal of Compliance.
Receive encrypted emails directly with your own SendSafe® address: Enhance your professional image and streamline secure communication with a dedicated SendSafe® address URL, allowing anyone to easily send you encrypted emails.
Get started without breaking the bank: MailHippo offers competitive pricing and flexible plans to fit the needs and budget of any healthcare practice.
Start sending secure emails in minutes: Set up your MailHippo account in a flash and begin protecting patient information immediately. There’s no complicated setup or software to install.
Ready to experience the MailHippo difference?
Sign up now for a free trial and discover how easy it is to send secure, HIPAA-compliant emails. Protect your patients, simplify your workflow, and choose MailHippo for your secure communication needs. With all this, it’s easy to see why MailHippo is one of the best HIPAA-compliant email providers available today.
2. FormHippo
If your practice frequently needs patients and other healthcare providers to sign documents, FormHippo is one of the best investments you can make. The FormHippo platform makes it simple to generate and securely send HIPAA-compliant forms via email to anyone.
What makes FormHippo one of the best options for sending HIPAA-compliant forms through email is the user experience for both the sender and recipient. Patients who receive a form from your practice don’t need to download the form or install new software on their device. And, with only a few clicks, they can sign the form and send it back to your team. All the while, FormHippo’s advanced security software verifies the identity of the signer through name, email, and IP address.
For best-in-class, HIPAA-compliant medical form generation and secure email technology designed with the needs of healthcare providers in mind, you can’t do any better than FormHippo.
3. Paubox
Paubox is a long-time player in the secure email platform market. Paubox is HITRUST (r2 certified) and a G2 Leader. But this comes with a hefty price.
Like MailHippo, Paubox allows you to use your current email address. In fact, you can send HIPAA-compliant emails without needing to leave Google Workspace or Microsoft Outlook. Patients also aren’t forced to create an account upon receiving an email sent through Paubox…
But what sets Paubox apart from other HIPAA-compliant email providers considered among the most preferred on the market today is its robust functionality. Users can send HIPAA-compliant marketing emails and engage patients through SMS text. They can even set up APIs to send emails whenever an action occurs on an integrated application, such as a website visitor downloading a whitepaper.
It’s worth noting that setting up Paubox can take some time, with some users reporting that it can take several days to fully implement it. Many have also shared that they needed to contact Paubox’s customer support for assistance early on. This is worth keeping in mind if a secure email system is an immediate need for your organization.
If your practice is in need of a multi-channel communications platform and you have the budget, Paubox is one of the better options available for sending HIPAA-compliant emails and texts and for integrating marketing automation into your outreach efforts.
4. ProtonMail
Since its founding in Switzerland in 2014, ProtonMail has established itself as one of the favorite HIPAA-compliant email providers available. The company touts its commitment to protecting user privacy. They do not sell user data, and their primary shareholder is a non-profit organization.
ProtonMail is vocal about just how differently it operates from other HIPAA-compliant email platforms rated among the best. Rather than scanning the contents of emails, building a profile for advertisers about the user, and then selling their data, ProtonMail’s end-to-end and zero-access encryption ensures only you can read the content of your emails. The platform also prevents companies from sending emails containing code that tracks your activity across the internet.
There is one major drawback with ProtonMail: You can’t keep your old email address. For many organizations, this is a non-starter since it can force them to create new processes for sharing patient information while compromising their company brand.
ProtonMail is a top HIPAA-compliant email provider option for large medical practices that align with the company’s mission of protecting the privacy of everyone—employees and patients included.
5. Virtru
Much like MailHippo, Virtru is one of the preferred HIPAA-compliant email platforms for small and medium-sized medical practices. It’s competitively priced and has all of the must-have features, including the ability to send encrypted emails using your current email address.
One part of Virtru that sets it apart from the other entrants on our list of the best HIPAA-compliant email providers is the ability for users to revoke access to encrypted emails at a moment’s notice. If your team receives an alert that an unauthorized individual has obtained access to the intended recipient’s email address, you can prevent them from being able to decrypt it on their device. These incidents are typically sudden occurrences, so the value of this feature cannot be overstated.
Virtru users appreciate the platform’s flexibility and how seamlessly it can integrate with popular software such as Salesforce, Zendesk, and Google Workspace. It’s widely considered one of the best HIPAA-compliant email providers on G2, with a 4.4 out of 5 rating based on nearly 300 reviews.
Virtru does, however, only work with Gmail accounts and uses an extension that only exists on Google Chrome. Companies that use any other email servers will have to look elsewhere for secure email services.
If you’re looking for a budget-friendly yet powerful and secure email platform, you need to check out Virtru.
6. Hushmail
Hushmail can be considered the grandfather of encrypted email platforms. Founded in 1999 and residing in Canada, the company focuses on providing its customers with a seamless user experience, whether they’re using its encrypted email, web form, or e-signature products.
There are a number of factors that make Hushmail one of the better HIPAA-compliant email providers out there today, but perhaps the most notable one for small businesses is its affordability. Subscriptions start at only $11.99, making it one of the lowest-priced platforms featured on this list.
On top of offering affordable encrypted email services, Hushmail is also known for its exceptional customer service. Upon signing up for the service, clients are paired with a customer success agent, who can assist them when they experience technical difficulties and ensure they are getting the maximum return on their investment.
One point worth repeating is that Hushmail is a Canadian company. The country’s privacy laws differ from those of the United States, which can cause complications when your organization faces a HIPAA audit. Be sure to consult with legal counsel before deciding on a HIPAA provider since audits can be costly.
That said, if your company values comprehensive support for your HIPAA-compliant email provider, Hushmail is one of the best options available.
7. NeoCertified
Much like Hushmail, NeoCertified is a long-time player in the HIPAA-compliant email software market. Today, they serve nearly half a million users across 50 U.S. states and have received recognition from several industry publications, including winning the G2 High Performer Award for Spring 2024.
NeoCertified offers the type of functionality that has become standard among HIPAA-compliant email providers, including integration with Outlook and Google Workspace and best-in-class, end-to-end encryption. The company’s claim to fame, however, is its commitment to providing small and medium-sized medical practices with the level of security that only enterprise businesses could access in the past. This includes the use of “military-grade” data centers and a secure portal for storing secure emails and attachments.
On top of promising some of the best security functionality among HIPAA-compliant email providers, NeoCertified also has a reputation for quick and seamless implementations. If you were to ask them how they’re able to consistently deliver this type of service, they would likely cite their remote technical support team. Their technicians can guide a medical practice’s IT team through the implementation process and ensure that employees are able to begin sending HIPAA-compliant emails in as little time as possible.
Users have, however, noted that recipients have at times struggled to open encrypted emails sent from the medical practices. This can cause delays and frustration among patients and insurers, so it’s worth factoring into your buying decision.
8. Aspida
Aspida doesn’t just see itself as one of the best HIPAA-compliant email providers for medical practices. Since the company’s founding in 2013, they have sought to be a leader in creating comprehensive HIPAA compliance solutions for medical practices.
So, what does that mean? Unlike many of the other firms mentioned on this list, Aspida also sells hardware, including the Aspida Wall, a device that provides an additional layer of network protection against hackers and viruses, and Aspida Recovery, which provides recovery services in the event of a disaster.
While Aspida isn’t only a HIPAA-compliant email platform, email security is still a top priority for them. Their platform is compatible with all major email clients, such as Outlook, Apple Mail, and Thunderbird, and includes up to 30GB of storage for every user’s mailbox. The software also routinely conducts scans to detect spam and malware.
But there is one major challenge many Aspida users encounter: It’s not particularly user-friendly. The user interface can appear overly technical for those without a background in IT or software engineering and require a manual to navigate.
But, for organizations with technical experts on staff who are in search of HIPAA-compliant email services paired with comprehensive network security, Aspida is a solid option.
9. LuxSci
LuxSci positions itself as the best HIPAA-compliant email provider for healthcare organizations that want to create personalized journeys for each of their patients. And they have the robust functionality needed to support this positioning.
LuxSci’s platform includes all of the core features you would expect from a HIPAA-compliant email provider, including encrypted messaging and secure forms that allow patients to confidently submit their PHI without fear of it falling into the wrong hands.
Their biggest differentiator, however, is the platform’s email marketing capabilities. Platform users can segment patients based on factors such as healthcare needs and demographic data to increase open and click-through rates. They can also set up marketing automation through the platform. For example, they can create a rule that ensures the patient automatically receives a personalized email the moment they submit a form.
While LuxSci does offer best-in-class marketing functionality among HIPAA-compliant email providers, some have noted its user interface can feel a bit clunky and outdated at times. It’s always a good idea to schedule a demo or sign up for a free trial of an email platform before making a decision. You’ll get a feel for the user experience and can decide whether it’s a sticking point for your business.
LuxSci is a good option for healthcare organizations focused on delivering an exceptional patient experience, beginning the moment the patient encounters the organization for the first time onward.
10. HIPAA Vault
HIPAA Vault provides end-to-end HIPAA-compliant solutions for healthcare organizations. This includes a standard HIPAA-compliant email platform, HIPAA-compliant WordPress hosting for healthcare practices that hope to build and maintain their own websites, and HIPAA-compliant Google Cloud Managed services for securely storing data.
As for their email services, HIPAA Vault enables users to send fully encrypted emails through a Gmail or Outlook account. Their plans include a significant amount of storage – 5TB in total – and allow users to perform functions such as revoking access to emails, disabling forwarding, and setting dates and times in which view access to the email expires.
Although the comprehensiveness of HIPAA Vault can’t be denied, it’s worth considering what’s most important for your organization. If you’re primarily focused on sending encrypted, HIPAA-compliant emails, a larger solution like HIPAA Vault could be more difficult to manage. Additionally, users of HIPAA-compliant email providers often want to be sure the customer support agent with whom they are speaking has full mastery of the software. It’s much more challenging to offer that level of support for large, complex solutions.
That said, if your healthcare organization wants to feel certain that all of its communications are HIPAA-compliant, HIPAA Vault is a strong option.
Conclusion: Protecting Your Patients’ Data and Your Practice with the Right HIPAA-Compliant Email Solution
When choosing from these providers, consider your specific needs, budget, and the size of your practice. Some providers may offer discounts for annual subscriptions or volume licensing, so be sure to inquire about these options when making your decision.
Selecting the right HIPAA-compliant email provider is a crucial decision for any healthcare practice. It’s not just about meeting regulatory requirements—it’s about protecting your patients’ sensitive information, maintaining their trust, and safeguarding your practice from potential legal and financial consequences.
As we’ve explored in this comprehensive guide, there are numerous excellent options available, each with its own strengths and specialties. Whether you prioritize cutting-edge security features, ease of use, robust compliance reporting, or exceptional customer support, there’s a HIPAA-compliant email provider that can meet your needs.
Remember, the cost of implementing a HIPAA-compliant email solution is far outweighed by the potential risks and consequences of non-compliance. By choosing one of these top providers, you’re making a wise investment in the security and future of your practice.
We encourage you to carefully evaluate the options presented here, considering your specific requirements, budget, and the unique needs of your healthcare practice. Don’t hesitate to reach out to these providers for demos or trials to get a hands-on feel for their services.
Ultimately, the best HIPAA-compliant email provider will give you peace of mind, knowing that your patient communications are secure, your practice is protected, and you’re fully equipped to provide the best possible care while maintaining the highest standards of data privacy and security.
We’d love to hear about your experiences with HIPAA-compliant email providers. Have you used any of the services mentioned in this article? Do you have any tips or insights to share with fellow healthcare providers? Please leave a comment below and join the conversation on this crucial aspect of modern healthcare practice.
Our Top Pick for 2025: MailHippo
MailHippo provides a comprehensive solution for HIPAA-compliant email, offering a balance of strong security, ease of use, and affordability. With features like effortless encryption, compatibility with existing email addresses, mobile accessibility, and dedicated SendSafe® addresses, MailHippo empowers healthcare professionals to protect patient data without sacrificing convenience or budget. It’s easy to see why MailHippo is the best choice among HIPAA-compliant email providers.
Ready to experience the MailHippo difference?
Sign up today for a free trial and discover how easy it is to send secure, HIPAA-compliant emails. Protect your patients, simplify your workflow, and choose MailHippo for your secure communication needs.
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The Health Insurance Portability and Accountability Act (HIPAA): HIPAA is a regulatory framework that ensures the privacy, security, and protection of sensitive patient health information (PHI). Parties subject to HIPAA regulations, such as healthcare providers, therapists, and counselors, are required to make sure that any third party that has access to or handles electronic protected health information (ePHI) complies with HIPAA regulations too. This, of course, is easier said than done and has led to the creation of HIPAA Business Associate Agreements.
BAAs are a legal requirement that set clear expectations between healthcare providers and business associates about how ePHI is to be managed:
BAAs are legally binding contracts that ensure entities subject to HIPAA regulations, such as a dental practice, and their secure email service providers such as MailHippo follow all the necessary HIPAA regulations when dealing with ePHI.
Essentially, BAAs serve as a legally binding promise on the business associate’s end that they will take all the necessary precautions when handling ePHI, such as encrypting email correspondence between healthcare providers and patients, and will be responsible for failures to adhere to the HIPAA Business Associate Agreement.
BAAs go into detail in terms of laying out the various responsibilities involved in handling everything ranging from basic encryption security protocols to responses to instances of data breaches.
Why Does MailHippo Require a HIPAA-Compliant Business Associate Agreement?
MailHippo is considered a business associate when it comes to HIPAA regulations. Due to working with entities that are required to adhere to HIPAA regulations and handling ePHI, MailHippo must be subject to a BAA.
MailHippo’s BAA pertains to its role in handling sensitive ePHI for its clients, such as patient correspondence, medical records, and history. The HIPAA business associate agreement lays out the rules for handling this ePHI, such as encryption protocols for email correspondence.
In having a BAA, MailHippo clients can rest easy in the knowledge that MailHippo’s services strictly adhere to HIPAA’s security standards and that they are legally obligated to do so.
Key Components of MailHippo’s BAA
End-to-End Encryption: MailHippo pledges to use top-of-the-line AES 256-bit end-to-end encryption for all email content and correspondence. This means that only authorized parties, such as a healthcare provider and a patient, can access pertinent ePHI.
Tracking and Auditing Content: For the sake of transparency and HIPAA compliance, MailHippo provides detailed record-keeping services when it comes to tracking access to content on the platform as part of their HIPAA business associate agreement. For instance, MailHippo records who accesses email correspondence and when.
Secure Storage: MailHippo’s HIPAA-compliant business associate agreement outlines its responsibility to securely handle and store all ePHI. MailHippo’s data centers are all HIPAA-compliant with robust security measures to prevent unauthorized access.
Breach Reporting: MailHippo has a legal obligation, as outlined in the BAA, to notify the healthcare provider and assist in managing a response in the unlikely event of a data breach.
With a BAA, Healthcare Providers Can Have Peace of Mind
MailHippo’s BAA ensures that healthcare providers, or other potential MailHippo clients subject to HIPAA regulations, have a HIPAA-compliant partner in handling sensitive ePHI that they can rely on. In having, as part of their HIPAA business associate agreement, top-of-the-line end-to-end encryption protocols, a robust auditing system, and a commitment to transparency, healthcare professionals can focus on their patients and let MailHippo take some of the security-related burden off their shoulders.
In today’s digital age, healthcare providers face an ever-growing challenge: maintaining patient privacy while leveraging technology to improve care. The Health Insurance Portability and Accountability Act (HIPAA) sets the standard for protecting sensitive patient data, but navigating its complexities can be daunting. This comprehensive guide will equip you with the knowledge and tools necessary to master HIPAA-compliant communications, ensuring both legal compliance and optimal patient care.
The Importance of HIPAA Compliance and Email in Healthcare Communications
As healthcare providers, we bear a significant responsibility to protect our patients’ sensitive information. HIPAA compliance when sending emails and other communication isn’t just a legal obligation; it’s a fundamental aspect of maintaining trust and providing quality care. When patients know their information is secure, they’re more likely to be open and honest about their health concerns, leading to better diagnoses and treatment outcomes.
Consider this: A single HIPAA violation can result in fines ranging from $100 to $50,000 per violation, with a maximum penalty of $1.5 million per year for repeated violations. Beyond the financial impact, breaches can severely damage your reputation and patient relationships. By prioritizing HIPAA-compliant communications, you’re not only protecting your practice but also demonstrating your commitment to patient privacy and professional integrity.
Understanding the Basics of HIPAA: What Healthcare Providers Need to Know
Before diving into specific strategies for HIPAA-compliant communications, it’s crucial to understand the fundamental principles of HIPAA. The Act consists of several rules, but for our purposes, we’ll focus on the Privacy Rule and the Security Rule.
The Privacy Rule establishes national standards for the protection of individuals’ medical records and other personal health information. It requires appropriate safeguards to protect the privacy of personal health information and sets limits and conditions on the uses and disclosures that may be made of such information without patient authorization.
Key points of the Privacy Rule include:
Giving patients rights over their health information, including the right to examine and obtain a copy of their health records and to request corrections
Requiring healthcare providers to notify patients about how their information may be used and shared
Limiting the use and disclosure of protected health information (PHI) to the minimum necessary for the intended purpose
Establishing appropriate administrative, physical, and technical safeguards to ensure the confidentiality of electronic protected health information (ePHI)
The Security Rule complements the Privacy Rule by specifically focusing on the safeguarding of electronic protected health information (ePHI). It requires covered entities to implement appropriate administrative, physical, and technical safeguards to ensure the confidentiality, integrity, and security of ePHI.
Key aspects of the Security Rule include:
Ensuring the confidentiality, integrity, and availability of all ePHI created, received, maintained, or transmitted
Identifying and protecting against reasonably anticipated threats to the security or integrity of the information
Protecting against reasonably anticipated, impermissible uses or disclosures
Ensuring compliance by their workforce
Understanding these basic principles is essential for implementing effective HIPAA-compliant communication strategies in your healthcare practice.
Common Challenges in Achieving HIPAA Compliance for Communications
While the importance of HIPAA compliance and email is clear, many healthcare providers face significant challenges in implementing and maintaining compliant communication practices. Let’s explore some of the most common hurdles:
Lack of awareness and training: Many healthcare professionals are not fully aware of HIPAA requirements or how they apply to day-to-day communications. This knowledge gap can lead to unintentional violations.
Outdated technology: Some healthcare providers still rely on outdated communication systems that may not meet HIPAA security standards, making it difficult to protect patient information adequately.
Mobile device usage: The increasing use of personal smartphones and tablets for work-related communications can create security vulnerabilities if not properly managed.
Email security: Standard email services often lack the necessary encryption and security features to be HIPAA-compliant, yet many providers still use them for patient communications.
Third-party vendors: Working with external service providers who may not be HIPAA-compliant can put patient data at risk.
Patient expectations: In an age of instant communication, patients often expect quick responses through convenient channels, which may not always align with HIPAA requirements.
Cost of compliance: Implementing and maintaining HIPAA-compliant systems and processes can be expensive, particularly for smaller practices.
Evolving technology landscape: As new communication technologies emerge, staying compliant with HIPAA regulations becomes an ongoing challenge.
Balancing efficiency and compliance: Providers often struggle to maintain efficient workflows while adhering to strict HIPAA guidelines.
Documentation and auditing: Keeping thorough records of compliance efforts and conducting regular audits can be time-consuming and complex.
Recognizing these challenges is the first step toward overcoming them. In the following sections, we’ll explore strategies and best practices to address these issues and ensure HIPAA-compliant communications in your healthcare practice.
Secure Email and Messaging: Best Practices for HIPAA-Compliant Channels
Email and instant messaging have become integral to healthcare communications, but standard platforms often fall short of HIPAA requirements. To ensure compliance, consider the following best practices:
Use encrypted email services: Invest in a HIPAA-compliant email service that offers encryption in transit and at rest. This ensures that even if an unauthorized party intercepts the email, they cannot read its contents.
Implement secure messaging platforms: Utilize HIPAA-compliant messaging apps designed specifically for healthcare providers. These platforms often include features like message expiration, remote recall capabilities, and audit trails.
Establish clear policies: Develop and enforce policies regarding the use of email and messaging for patient communications. Clearly define what types of information can be shared through these channels and under what circumstances.
Train staff regularly: Conduct ongoing training sessions to ensure all staff members understand and follow HIPAA-compliant communication practices.
Use secure patient portals: Implement a secure patient portal for sharing test results, form submissions, appointment information, and other sensitive data. This provides a safe, HIPAA-compliant alternative to email for many types of patient communications.
Double-check recipient information: Before sending any email or message containing protected health information, verify the recipient’s identity and contact information to prevent accidental disclosures.
Avoid using personal email accounts: Ensure that all staff members use only approved, HIPAA-compliant email accounts for work-related communications.
Implement strong authentication measures: Use user authentication with strong passwords for accessing email and messaging platforms to add an extra layer of security.
Regularly update and patch systems: Keep all communication systems and software up-to-date with the latest security patches to protect against vulnerabilities.
Use secure file transfer protocols or secure messaging portals: When sharing large files or datasets, use secure file transfer protocols rather than email attachments or use secure messaging portals that support encryption and large file attachments.
By implementing these best practices, you can significantly reduce the risk of HIPAA violations while maintaining efficient communication channels with patients and colleagues.
Protecting Patient Privacy: Strategies for Safeguarding Sensitive Information
Protecting patient privacy goes beyond secure communications; it encompasses all aspects of how you handle and store patient information. Here are key strategies to safeguard sensitive data:
Implement access controls: Use role-based access control to ensure staff members can only access the minimum necessary patient information required for their job functions.
Encrypt all devices: Use full-disk encryption on all computers, laptops, tablets, and smartphones that may contain or access patient information.
Develop a robust password policy: Require strong, unique passwords for all accounts and systems. Consider implementing a password manager to help staff maintain secure passwords.
Use secure Wi-Fi: Ensure that your office Wi-Fi network is encrypted and password-protected. Avoid using public Wi-Fi networks for accessing or transmitting patient information.
Implement physical safeguards: Secure physical records in locked cabinets, use privacy screens on monitors, and control access to areas where patient information is stored or accessed.
Conduct regular security audits: Perform periodic assessments of your security measures to identify and address any vulnerabilities.
Develop a data retention and destruction policy: Establish clear guidelines for how long patient data should be retained and how it should be securely destroyed when no longer needed.
Train staff on social engineering tactics: Educate your team about phishing attempts, pretexting, and other social engineering tactics that could compromise patient data.
Implement a mobile device management (MDM) solution: If staff use mobile devices for work, use an MDM solution to enforce security policies and remotely wipe lost or stolen devices.
Create an incident response plan: Develop a comprehensive plan for responding to potential data breaches, including steps for containment, assessment, notification, and prevention of future incidents.
By implementing these strategies, you create a robust framework for protecting patient privacy and maintaining HIPAA compliance throughout your practice.
Staying Up-to-Date: Monitoring Changes and Maintaining Compliance
HIPAA regulations are not static; they evolve to address new technologies and emerging privacy concerns. Staying current with these changes is crucial for maintaining compliance. Here’s how to keep your practice up-to-date:
Subscribe to official sources: Sign up for updates from the U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR), which enforces HIPAA regulations.
Join professional associations: Many healthcare professional associations provide regular updates and resources on HIPAA compliance and email.
Attend conferences and webinars: Participate in HIPAA-focused events to learn about the latest developments and best practices.
Establish a compliance team: Designate a team or individual responsible for monitoring HIPAA updates and implementing necessary changes in your practice.
Conduct annual reviews: Perform a yearly assessment of your HIPAA compliance program, updating policies and procedures as needed.
Leverage technology: Use compliance management software to help track regulatory changes and manage your compliance efforts.
Engage with peers: Participate in healthcare provider forums or local groups to share knowledge and experiences related to HIPAA compliance and email.
Consult with experts: Consider working with HIPAA compliance consultants who can provide expert guidance on complex issues.
Review and update Business Associate Agreements: Regularly review agreements with your business associates to ensure they reflect current HIPAA requirements.
Stay informed about industry trends: Keep an eye on emerging technologies and practices in healthcare to anticipate potential HIPAA compliance and email challenges.
By staying proactive and informed, you can ensure that your practice remains HIPAA-compliant even as regulations and technologies change.
Leveraging Technology: Tools and Solutions for HIPAA-Compliant Communications
Technology plays a crucial role in facilitating HIPAA-compliant communications. Here are some key tools and solutions to consider:
Encrypted email services: Platforms like MailHippo, Virtru, Hushmail, and NeoCertified offer HIPAA-compliant email solutions with encryption and audit trails.
Secure messaging apps: Tools like TigerConnect, Spok, and OhMD provide HIPAA-compliant messaging for healthcare teams.
Patient portals and online forms: Implement secure patient and forms portals like those offered by FormHippo, SimplePractice, Epic, Cerner, or athenahealth for safe patient communications, form submissions, and data sharing.
Telemedicine platforms: Use HIPAA-compliant video conferencing solutions such as Doxy.me, VSee, or Zoom for Healthcare for virtual visits.
Electronic health records (EHR) systems: Choose an EHR system with robust security features and HIPAA compliance, like SimplePractice, Epic, Cerner, or Allscripts.
Mobile device management (MDM) solutions: Implement MDM tools like MobileIron or AirWatch to secure mobile devices used in your practice.
Secure file sharing: Use HIPAA-compliant file sharing services like ShareFile, MailHippo, or Box for Healthcare to securely transfer large files or datasets.
Encryption tools: Employ full-disk encryption tools like BitLocker or FileVault to protect data stored on devices.
Multi-factor authentication: Implement multi-factor authentication solutions like Duo Security or Okta to add an extra layer of security to your systems.
Compliance management software: Use tools like Compliancy Group or HIPAA One to help manage and track your HIPAA compliance efforts.
Remember, while these tools can greatly assist in maintaining HIPAA compliance and sending secure email, they must be properly implemented and used in conjunction with strong policies and staff training to be effective.
Conclusion: Embracing HIPAA Compliance for Improved Patient Care and Trust
As we’ve explored throughout this guide, HIPAA compliance in email and other healthcare communications is not just a legal requirement—it’s a fundamental aspect of providing high-quality, patient-centered care. By implementing robust HIPAA-compliant communication practices, you not only protect your patients’ privacy and your practice from potential legal issues, but you also build trust and strengthen your relationships with those you serve.
Let’s recap the key points:
Understanding HIPAA basics is crucial for all healthcare providers.
Common challenges in HIPAA compliance and email can be overcome with the right strategies.
Secure email and messaging are essential components of HIPAA-compliant communication.
Learning from experienced providers can provide valuable insights into navigating HIPAA regulations.
Staying up-to-date with HIPAA changes is an ongoing process.
Leveraging technology can significantly aid in maintaining HIPAA compliance.
As you implement these strategies in your practice, remember that HIPAA compliance is not a destination, but a journey. It requires ongoing attention, adaptation, and commitment. However, the benefits far outweigh the challenges. By prioritizing HIPAA-compliant communications, you demonstrate your dedication to patient privacy and professional integrity, which in turn fosters trust and improves the overall quality of care you provide.
We encourage you to take action today. Start by assessing your current communication practices against the guidelines provided in this guide. Identify areas for improvement and develop a plan to address them. Remember, every step you take towards better HIPAA compliance is a step towards better patient care.
We’d love to hear about your experiences with implementing HIPAA-compliant communications in your practice. What challenges have you faced? What strategies have worked well for you? Share your thoughts in the comments below, and let’s continue this important conversation.
Together, we can create a healthcare environment where patient privacy is paramount, trust is strong, and the quality of care continually improves. Here’s to your success in mastering HIPAA-compliant communications!
The Health Insurance Portability and Accountability Act (HIPAA) outlines how healthcare providers and similar entities must protect patient health information (PHI). There are so many benefits of HIPAA compliance and enormous costs if one fails to comply. It is not only a legal requirement to comply with HIPAA when it comes to PHI or electronic PHI (ePHI), but something that patients tend to overwhelmingly support as well; patients want to know that their health information is properly safeguarded!
HIPAA Violations
Healthcare providers and similar entities that deal with ePHI can be subject to harsh financial and legal consequences if they fail to properly comply with HIPAA regulations. This makes adherence to HIPAA regulatory standards a legal, financial, and commercial necessity that cannot be brushed off. The benefits of HIPAA compliance far outweigh any advantage of cutting corners when it comes to protecting ePHI.
Email and HIPAA
Most conventional email services don’t provide the necessary level of security when it comes to protecting ePHI. Transmitting ePHI via conventional email services puts this critical information at risk for unauthorized viewing, hacks, and more. A security breach when it comes to ePHI isn’t just an infringement of patient privacy but could put patients at other kinds of risks too, such as identity theft, financial fraud, and even compromised medical care. This is why HIPAA compliance is so important, even when it comes to email!
MailHippo: The Benefits of HIPAA-Compliant Email
It’s important to understand where and how conventional email services fail to meet HIPAA compliance standards and the many benefits of a HIPAA-compliant email platform like MailHippo.
End-to-End Encryption
Unencrypted emails are vulnerable to third-party interception, whether unintentional or malicious. By contrast, the benefit ofHIPAA-compliant encrypted email service is that ePHI is protected and all information cannot be read if intercepted by a third party such as would-be hackers. MailHippo uses top-of-the-line AES-256 end-to-end encryption, meaning that emails are only viewable between the sender and recipient, like a patient and their healthcare provider.
SendSafe® Address Feature
It’s apparent why HIPAA compliance is important and how it’s met, but making it easy is what sets MailHippo apart. For instance, MailHippo provides subscribers with a SendSafe® Address, which allows non-subscribers to easily send encrypted messages to their healthcare providers and others. This makes maintaining the highest level of security and HIPAA compliance easy for both healthcare providers and patients.
HIPAA Business Associate Agreement (BAA)
MailHippo has a Business Associate Agreement with every client. A BAA is a legal agreement that specifies each party’s responsibilities when it comes to protecting PHI. This gives providers as well as patients peace of mind when they know MailHippo is legally obliged to provide the highest level of HIPAA-compliant security.
MailHippo Makes HIPAA-Compliant Email Easy
MailHippo is your best choice for a secure, HIPAA-compliant email service that can put healthcare providers’ and patients’ minds at ease. Beyond the many security benefits of this HIPAA-compliant email platform, such as the benefits of its encrypted email feature, MailHippo is also incredibly easy to use, mobile-friendly, and offers useful features such as message tracking. When it comes to providing an easy-to-use HIPAA-compliant email service, MailHippo is up to the task!
As a healthcare provider, you know the importance of protecting patient information. But let’s face it – dealing with complicated email encryption can feel like pulling teeth. Enter MailHippo, the game-changer in secure email for healthcare. Imagine sending sensitive patient data with the same ease as your regular emails, all while staying HIPAA-compliant. Sounds too good to be true? That’s exactly what MailHippo delivers.
In this post, we’ll dive into how MailHippo is revolutionizing secure email for healthcare providers like you. Whether you’re an independent physician, counselor, mental health therapist, or social worker, you’ll discover how MailHippo can transform your practice’s communication. Say goodbye to tech headaches and hello to seamless, secure email that puts your patients’ privacy first.
The Urgent Need for Secure Email in Healthcare
In today’s digital age, email has become an indispensable tool for healthcare providers. From scheduling appointments to discussing treatment plans, email facilitates quick and efficient communication. However, with this convenience comes a significant risk – the potential exposure of sensitive patient information.
The stakes are high when it comes to protecting patient data. A single breach can lead to devastating consequences:
Compromised patient trust
Hefty HIPAA fines (up to $50,000 per violation)
Damage to your practice’s reputation
Legal ramifications
Consider this sobering statistic: according to a report by the Ponemon Institute, 90% of healthcare organizations have experienced a data breach in the past two years. This alarming figure underscores the critical need for robust email security in the healthcare sector.
But it’s not just about avoiding penalties. As a healthcare provider, you have an ethical obligation to safeguard your patients’ privacy. Every time you send an email containing protected health information (PHI), you’re entrusted with maintaining the confidentiality of that data.
The challenge lies in balancing this need for security with the practicality of day-to-day operations. Traditional secure email solutions often come with a host of complications:
Complex setup processes
Cumbersome user interfaces
Compatibility issues with existing systems
Time-consuming encryption and decryption procedures
These obstacles can lead to frustration, reduced productivity, and in some cases, non-compliance due to staff seeking easier (but less secure) alternatives.
This is where MailHippo steps in, offering a solution that addresses both the urgent need for security and the practical demands of busy healthcare practices.
The Frustrations of Complicated Email Encryption (and How MailHippo Solves Them)
Let’s face it – traditional email encryption can be a real pain. Many healthcare providers find themselves struggling with:
Confusing setup processes: You’re a healthcare professional, not an IT expert. Why should you need a computer science degree just to send a secure email?
Clunky interfaces: Nothing kills productivity faster than a poorly designed user interface. When you’re juggling patient care, administrative tasks, and everything in between, you don’t have time to navigate a maze of buttons and menus.
Recipient hassles: Ever sent an encrypted email only to have your recipient struggle to open it? It’s not just frustrating – it can delay important communication about patient care.
Steep learning curves: Training your staff on a complex email system can be time-consuming and costly. Plus, if the system is too difficult to use, your team might be tempted to find workarounds that compromise security.
Integration nightmares: Many secure email solutions don’t play nice with existing healthcare systems, leading to fragmented workflows and increased chances of errors.
Enter MailHippo, the secure email provider that’s changing the game for healthcare professionals. Here’s how MailHippo addresses these common pain points:
Intuitive setup: MailHippo’s user-friendly interface guides you through the setup process step-by-step. No technical expertise required – it’s as easy as setting up a regular email account.
Clean, familiar design: MailHippo’s interface looks and feels just like the email platforms you’re already used to. No need to learn a whole new system – you’ll be sending secure emails in no time.
Seamless recipient experience: With MailHippo, your recipients don’t need to jump through hoops to read your messages. They can access encrypted emails through a simple, secure web portal – no software installation required.
Minimal training needed: MailHippo’s intuitive design means your staff can pick it up quickly. Most users are up and running in minutes, not days or weeks.
By addressing these common frustrations, MailHippo transforms secure email from a necessary evil into a powerful tool that enhances your practice’s communication and efficiency.
Navigating the complex world of HIPAA compliance can feel like walking through a minefield. One misstep, and you could face severe penalties. MailHippo takes the stress out of compliance by offering a robust, HIPAA-compliant email solution tailored for healthcare providers.
Here’s how MailHippo ensures your email communications stay on the right side of HIPAA regulations:
Enterprise-level encryption: MailHippo uses state-of-the-art encryption protocols to protect your emails from the moment you hit “send” until they’re safely in the recipient’s inbox. This means that even if an email is intercepted, the contents remain inaccessible and unreadable to unauthorized parties.
Secure storage: All emails and attachments are stored in encrypted form on MailHippo’s secure servers. This protects patient information both in transit and at rest, meeting HIPAA’s stringent data security requirements.
Access controls: MailHippo enforces stringent access controls, ensuring that only authorized personnel can view sensitive information. This feature is crucial for maintaining the principle of minimum necessary access required by HIPAA.
Audit trails: To meet HIPAA’s accountability requirements, MailHippo provides detailed audit logs for each message. These logs track who accessed what information and when, giving you a clear picture of how protected health information (PHI) is being handled within your organization.
Business Associate Agreement (BAA): MailHippo understands the importance of the BAA in HIPAA compliance. They provide a signed BAA to all healthcare customers during the signup process, demonstrating their commitment to protecting your patients’ data and sharing the responsibility for HIPAA compliance.
Automatic email encryption: MailHippo’s smart technology automatically encrypts all messages sent or received via the platform. This reduces the risk of human error leading to accidental HIPAA violations.
Secure forms: Need to collect sensitive information from patients? MailHippo’s secure forms feature allows you to gather data in a HIPAA-compliant manner, eliminating the need for less secure methods like regular email attachments.
Compliant mobile access: In today’s on-the-go healthcare environment, mobile access is crucial. MailHippo offers HIPAA-compliant mobile apps, allowing you to securely access and send emails from your smartphone or tablet without compromising compliance.
MailHippo’s Proprietary SendSafe® addresses: Each subscriber gets a unique URL to share, allowing anyone to send them encrypted emails without needing special software. Patients simply click the link, compose their message and attachments, and hit send. MailHippo automatically encrypts and delivers the message to the recipient’s inbox, ensuring HIPAA compliance and simplifying secure communication.
Regular compliance updates: HIPAA regulations can change, and MailHippo stays on top of these changes. Their team of compliance experts ensures that the platform is always up-to-date with the latest HIPAA requirements, so you don’t have to worry about falling behind.
Training and resources: MailHippo goes beyond just providing a compliant platform. They offer resources and video materials to help your team understand the platform and best practices for secure communication.
With MailHippo, HIPAA compliance becomes a natural part of your email workflow rather than an additional burden. You can focus on what really matters – providing excellent patient care – while having the peace of mind that your email communications are fully compliant with HIPAA regulations.
Seamless Integration with your Existing Email: MailHippo’s Smooth Transition for Healthcare Practices
One of the biggest concerns for healthcare providers when adopting new technology is the potential disruption to their existing workflows. MailHippo understands this challenge and has designed its solution to integrate seamlessly with your current email setup, ensuring a smooth transition and minimal disruption to your workflow.
Here’s how MailHippo ensures a smooth transition for your healthcare practice:
Compatible with Outlook and other email clients: While MailHippo offers a dedicated button for seamless integration with Outlook, its secure web portal ensures flexibility with any email client. You can access your secure inbox and send encrypted emails from any platform, ensuring compatibility with your preferred tools.
Works with any email provider. This means no switching email addresses or migrating data. You simply connect your existing account to MailHippo and gain access to its robust security features, allowing you to send and receive encrypted emails without disrupting your established workflow. This flexibility ensures that healthcare providers can adopt secure communication practices without overhauling their existing email infrastructure.
No need for complex configurations, or software installation: MailHippo is entirely web-based, meaning there’s nothing to install on your computer. This streamlined approach saves valuable time and resources, allowing healthcare providers to focus on patient care rather than wrestling with technology. Simply access the MailHippo platform through your web browser, connect your existing email account, and you’re ready to send secure messages. This hassle-free setup makes MailHippo a practical choice for healthcare organizations of any size, from individual practices to large provider networks.
No change to patient workflow: Patients can continue to communicate with providers using email. They don’t need to create special accounts or learn new software to send secure messages to their healthcare providers. This minimizes confusion and encourages patients to utilize secure communication channels.
Ongoing support: MailHippo’s dedicated support team is available to assist with any integration challenges you might face, both during the initial setup and as your practice grows and evolves.
By providing nearly effortless implementation, MailHippo ensures that adopting secure email enhances rather than hinders your practice’s efficiency. The result is a smooth transition that allows you to immediately benefit from improved security without sacrificing productivity.
Safeguarding Sensitive Patient Information: MailHippo’s Robust Security Features
When it comes to protecting patient data, MailHippo doesn’t just meet the bare minimum – it goes above and beyond. Let’s dive into the advanced security features that make MailHippo a fortress for your sensitive patient information:
Military-grade encryption: MailHippo uses AES 256-bit encryption, the same standard used by the U.S. government for top-secret information. This ensures that your emails are protected by the strongest commercially available encryption.
Secure file sharing: Need to send large files containing patient information? MailHippo’s secure file attachment feature allows you to send files up to 100MB in size, all with the same level of encryption as your emails.
Secure message recall: Made a mistake? MailHippo allows you to recall sent messages, even after they’ve been delivered. This feature can be a lifesaver if you accidentally send sensitive information to the wrong recipient.
Secure mobile access: Healthcare providers can utilize MailHippo’s responsive web interface to securely send and receive emails from their smartphones or tablets with the same ease as using a desktop computer. This means you can respond to urgent messages, access patient information, and collaborate with colleagues on the go, all while maintaining HIPAA compliance and ensuring patient privacy. Whether you’re in the office, at home, or visiting a patient, MailHippo keeps secure communication at your fingertips.
Complete control of message content: MailHippo takes a unique approach to email security by separating the message content from its delivery. Instead of sending sensitive information directly through email, MailHippo encrypts the message payload and any attachments, storing them securely on its own platform. What actually gets sent through your regular email provider is simply a notification with a secure link. This notification alerts the recipient that a secure message is waiting for them on the MailHippo platform. This method ensures that sensitive data never travels unprotected through traditional email channels, significantly reducing the risk of interception or unauthorized access.
Email archiving: Meet regulatory requirements and protect against data loss with MailHippo’s secure email archival. All emails are stored in encrypted form and can be easily searched and retrieved when needed.
Granular permissions: Control who has access to what information with MailHippo’s detailed permission settings. This allows you to restrict access to sensitive emails on a need-to-know basis.
Secure form filling: Collect sensitive patient information securely with MailHippo’s encrypted forms feature. This eliminates the need for patients to send sensitive data through less secure channels.
With these robust security features, MailHippo provides a comprehensive solution for safeguarding your patients’ sensitive information. It’s not just about meeting compliance requirements – it’s about providing the highest level of protection for the trust your patients place in you.
Conclusion: Elevate Your Healthcare Communications with MailHippo
In today’s digital healthcare landscape, secure and efficient communication is not just a luxury – it’s a necessity. MailHippo stands out as a comprehensive solution that addresses the unique challenges faced by healthcare providers when it comes to email security and HIPAA compliance.
Let’s recap the key benefits that make MailHippo the go-to choice for healthcare communications:
Uncompromising security: With military-grade encryption and advanced features like separating message content from delivery, MailHippo ensures your patient data remains protected at all times.
HIPAA compliance made easy: From automatic encryption to detailed audit trails, MailHippo takes the guesswork out of HIPAA compliance.
Effortless setup: With MailHippo, healthcare providers can sign up and start sending secure emails in minutes, thanks to its intuitive interface and streamlined setup process.
User-friendly interface: MailHippo’s intuitive design means you and your staff can start using it with minimal training, saving time and reducing frustration.
SendSafe® Addresses: This unique feature allows anyone to send encrypted emails to a healthcare provider
Secure online forms: Empowers healthcare providers to create and send HIPAA-compliant online forms, streamlining patient intake and data collection while maintaining security and efficiency
Large file support: Enables healthcare providers to securely send and receive large files like medical images and patient records without compromising confidentiality.
Mobile accessibility: MailHippo’s mobile-friendly platform empowers healthcare providers to securely manage emails and patient communication from any location, ensuring accessibility and responsiveness on the go.
Outstanding customer support: MailHippo’s dedicated healthcare support team is always ready to assist, ensuring you get the most out of your secure email solution.
Audit trails: MailHippo’s detailed audit logs provide healthcare providers with comprehensive records of all email activity, ensuring HIPAA compliance and offering valuable insights for security monitoring and analysis.
Continuous improvement: Regular updates and new features based on user feedback mean MailHippo is always evolving to meet the changing needs of healthcare providers.
By choosing MailHippo, you’re not just selecting a secure email provider – you’re partnering with a team dedicated to transforming healthcare communication. You’re choosing a solution that grows with your practice, adapts to your needs, and consistently delivers on its promise of security, efficiency, and ease of use.
The healthcare landscape is constantly evolving, with new challenges and regulations emerging regularly. With MailHippo, you can face these changes with confidence, knowing that your email communications are secure, compliant, and optimized for healthcare delivery.
Don’t let email security be a source of stress in your practice. Join the growing number of healthcare providers who have discovered how MailHippo can revolutionize their secure communications. Experience the peace of mind that comes with knowing your patient data is protected, your staff is empowered, and your practice is operating at peak efficiency.
Ready to elevate your healthcare communications? Take the first step towards stress-free, secure email. Sign up for a free 30-day trial today and see for yourself how easy and effective HIPAA-compliant email can be. Your patients’ data – and your peace of mind – deserve nothing less.
We are headed to New Orleans in April for the American Counseling Conference & Expo! Visit our booth in the exhibit hall to learn more about all the new features coming this year for FormHippo! Also get your own MailHippo stress ball and register to win an annual subscription to FormHippo.
