Securely receive HIPAA-compliant emails

SendSafe® is MailHippo's proprietary feature that empowers you to receive encrypted emails from anyone, even if they don't subscribe to MailHippo!

As a healthcare provider, you know that HIPAA-compliant communication is critical to providing good care. Imagine having to talk to a patient, but you’re not sure if their email meets HIPAA email encryption requirements. How can you ensure that your emails are safe and encrypted?

Your SendSafe Address is a personalized web link that you can send to anyone. With this link, they can initiate a message directly to you and you will receive a secure, encrypted email. The SendSafe web link, also called a URL, looks like this:

https://sendsafe.to/youremail@yourdomain.com

When your associate clicks on your SendSafe Address, they are taken to a special page on the MailHippo platform that is unique to you. From this page, they can compose the body of the message and attach any files. Then, they simply click Send, and the message goes directly to your secure inbox on the MailHippo platform.

SendSafe is easy to use and requires no special setup or configuration on your end. Send your personalized link to patients, clients, and colleagues to receive safe, encrypted emails.

Many MailHippo subscribers post this link on their websites where their clients can easily find it and click on it. The link might say, “Click HERE to send us a secure encrypted message,” for example. Subscribers also place the SendSafe Address in their non-secure email footers. You will receive HIPAA-compliant, inbound encrypted emails.

A SendSafe Address is a powerful yet simple tool as there are no message encryption steps necessary, no email client add-ons, no encryption keys, etc., to complicate or slow down the process. They simply click your SendSafe URL and start composing! They can also send attachments, even if they’re not using MailHippo. And everything you receive will be a secure, HIPAA-compliant email!