All plans are month-to-month and can be cancelled at any time.
* Outlook Button supported on Windows Desktop Outlook versions 2016, 2019, 2022. Microsoft Windows® and Outlook® are registered trademarks of Microsoft Corporation.
At MailHippo, we know everyone doesn’t need the same features or can afford the same encrypted email plan costs. That’s why we offer three HIPAA-compliant email pricing plans, so you can pick the one that best fits your needs or the needs of your business or practice.
Though the cost of our HIPAA-compliant email plans differs, they all come with certain essential features:
Of course, every plan allows you to send and receive 256-bit AES-encrypted HIPAA-compliant emails as well as attachments. So, you can rest easy when you’re sending sensitive content through MailHippo.
Every plan is covered by our HIPAA-compliant Business Associate Agreement (BAA) contract that we establish with HIPAA-covered entities, such as your business or practice. Thus, our HIPAA compliance is ensured, no matter which HIPAA-compliant email pricing plan you choose.
No matter the plan of your choosing, you have access to our SENDSAFE® Address feature, which provides your recipients with a special link allowing them to send secure, encrypted emails to you through MailHippo’s platform.
All three of our plans include our always excellent online customer support.
Want to try out encrypted email cost-free? This plan offers a 30-day free trial that doesn’t require payment details, such as credit or debit card information, to register. Our free HIPAA-compliant email pricing plan offers all our standard features, capped monthly at 1,000 messages, 2 GB of storage, and attachments of up to 20 MB. This is a great choice for those who are exploring their options or are unsure if the cost of HIPAA-compliant email is worth it. If you decide to make the leap to using MailHippo long-term, transitioning to paid plans is a smooth, easy process!
Our Basic plan is for those who are ready to jump into the world of secure, encrypted, HIPAA-compliant email and take their email security to the next level. Beyond MailHippo’s essential standard features, the basic HIPAA-compliant email pricing plan bumps up your message limit to 5,000 a month, increases storage to 5 GB, and lets you send up to 50 MB attachments, allowing you to handle a much higher patient or client correspondence volume. This low-cost encrypted email plan adds another unique feature, message recall, which allows you to retrieve or delete an email for a period of time after sending. This is a desirable feature in case you send sensitive information to the wrong address and can keep you safe from HIPAA breaches.
If our Basic plan is not enough, you can always take it to the next level with our Pro HIPAA-compliant email pricing plan. It increases the message limit to 10,000 a month, brings your total storage up to 10 GB, and lets you send 100 MB files – much larger than conventional email plans. Beyond message recall, the small increase in cost for this HIPAA-compliant email plan also gets you a message expiration feature that allows you to set a specific date and time for an email to expire. This is great for time-sensitive messages containing information. Additionally, MailHippo Pro subscribers benefit from a MailHippo Outlook Button that allows them to use MailHippo directly through their Outlook account.
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