Securely receive HIPAA-compliant emails

SendSafe®: Secure Inbound Email Solutions with MailHippo

SendSafe® is MailHippo’s proprietary feature that empowers you to receive encrypted emails from anyone, even if they don’t subscribe to MailHippo! As a healthcare provider, you understand that HIPAA-compliant communication is critical to delivering quality care. But how can you ensure your emails are safe and encrypted, especially when communicating with patients or colleagues who may not use a secure platform?

SendSafe Address URL: A Secure Web Link

Your SendSafe Address URL is a personalized web link you can share with anyone. This URL allows them to initiate a secure, encrypted message directly to you. The SendSafe web link looks like this:

https://sendsafe.to/youremail@yourdomain.com

When someone clicks your SendSafe Address, they’re directed to a unique MailHippo page where they can compose a message and attach files. After clicking Send, the message is delivered to your secure MailHippo inbox. SendSafe requires no special setup or configuration—just share your link with patients, clients, and colleagues to receive HIPAA-compliant emails effortlessly.

Many MailHippo subscribers add this link to their websites (e.g., “Click HERE to send us a secure encrypted message”) or include it in non-secure email footers. This simple approach ensures you receive inbound encrypted emails that meet HIPAA standards.

SendSafe Email Address: Enhanced Inbound Security

In addition to the SendSafe Address URL, MailHippo Pro subscribers can use a dedicated SendSafe email address in the format yourname@sendsafe.to.

This personalized email address enhances your ability to receive secure, HIPAA-compliant inbound emails directly via the standard SMTP protocol, integrating seamlessly with your existing email clients.

Key Features of SendSafe Email Address

- Encrypted Inbound Messaging: All emails to yourname@sendsafe.to are encrypted with TLS 1.2+ for data in transit and 256-bit AES encryption for data at rest, ensuring maximum security.
- Real-Time Protection: Each message undergoes real-time virus scanning and RBL checks to block spam and threats.
- Allowed Sender List: Only pre-approved contacts can send emails, with unknown senders receiving a challenge email to verify their identity.
- Instant Notifications: Receive real-time alerts to your standard email address whenever a new secure message arrives in your MailHippo inbox.
- No Setup Required: Simply choose your custom prefix (e.g., yourname@sendsafe.to) after subscribing to MailHippo Pro, and start receiving secure emails immediately.

Unlike a traditional email alias, your SendSafe email address (yourname@sendsafe.to) is a distinct, HIPAA-compliant mailbox. When a new message arrives, you’ll get a notification to log into MailHippo to access it, keeping sensitive data separate from your regular inbox.

Click here to learn more about the SendSafe email address.